FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Are SaltedbyMLB products safe for human or animal consumption?


SaltedbyMLB products are made for external use on humans, we do not recommend ingesting any of the products.




What if I want to return or exchange my products?


Currently due to the global pandemic, SaltedbyMLB is not accepting any returns or providing any exchanges. Please review each product description including the scent to properly guide your selection.




How long does shipping take?


SaltedbyMLB ships through USPS, shipping can take anywhere from 4 to 7 business days. Please note that shipping time is not inclusive of order processing time.




How long does it take to process my order?


SaltedbyMLB hand packs each order, to allow for accuracy we require 3 -5 business days to process your order.




Is there free shipping?


There is free shipping for orders totaling over $50. For all other orders, shipping is a $10 flat rate.




Is SaltedbyMLB safe to use on sensitive skin?


SaltedbyMLB is gentle enough to use on sensitive skin (see customer review), however, we recommend you test the product on a small area of your body to ensure tolerance. For bath salts try soaking your feet first, for salt and sugar scrubs, try using the product on your elbows first.




What is SaltedbyMLB refund policy?


Currently due to the global pandemic, SaltedbyMLB is not issuing any refunds. Please review each product description including the scent to properly guide your selection.




Where can I submit a product review?


You can submit a product review to the following options: Google, SaltedbyMLB@gmail.com and SaltedbyMLB.com




Is there a subscription service?


Currently there is not, however please look for this option in the near future. Please be sure to add your email to SaltedbyMLB.com database to stay up to date.




Where can I use the product?


SaltedbyMLB is safe to use all over the external human body.




How can I contact SaltedbyMLB?


You can submit a question via the website @ SaltedbyMLB.com or email SaltedbyMLB@gmail.com